Frequently Asked Questions
At HoneyLoveCakery, we understand that when it comes to ordering the perfect cake, you may have questions. We’ve compiled a list of the most common inquiries we receive to help make your experience as sweet and straightforward as possible.
Q: How far in advance do I need to order my cake? A: For wedding cakes, we recommend ordering at least 3-6 months in advance. For party cakes, please place your order at least 2 weeks prior to your event. For custom designs or during busy seasons, more lead time is appreciated.
Q: Can I customize my cake flavor and design? A: Absolutely! We pride ourselves on creating cakes that are as unique as your event. Visit our ‘Cake Flavors, Fillings & Icings‘ and ‘Custom Party Cakes Gallery‘ for inspiration, and we’ll work with you to make your vision a reality.
Q: Do you offer cake tastings? A: Yes, we offer tastings for wedding cakes. These are by appointment only and include a selection of flavors and fillings. There’s a fee for the tasting, which we’ll happily deduct from the cost of your cake upon booking.
Q: What is your cancellation policy? A: For cancellations, please contact us at least 2 weeks before your event. Deposits are non-refundable, but we can discuss rescheduling or applying your deposit to a future order where possible.
Q: Do you deliver and set up the cake? A: We offer delivery and setup services for wedding cakes and large party cakes. Charges vary based on the distance and complexity of the setup. Please inquire for a quote.
Q: Are your cakes suitable for those with dietary restrictions? A: We offer a selection of gluten-free and vegan options. Please let us know of any dietary restrictions when placing your order, and we will do our best to accommodate.
Q: How do I care for my cake once it’s delivered? A: Keep your cake refrigerated until approximately 2-3 hours before display (depending on the climate). Cakes with buttercream or ganache should be served at room temperature.
Q: Can I order other desserts along with my cake? A: Yes, we have a full menu of ‘Party Treats & Desserts’ that can complement your cake order. From cupcakes to cookies, we can create a cohesive sweet table for your event.
Q: How are your cakes priced? A: Our cakes are priced based on size, complexity of design, and special ingredients. Base pricing can be found on our ‘Wedding Cakes Price Guide‘ and ‘Party Cakes Price Guide‘ pages, with additional charges for customizations.
Q: How can I place my order? A: You can place your order by visiting our ‘Contact‘ page, calling us directly, or stopping by our shop. We can discuss details over the phone, via email, or in person.
Have More Questions?
We’re here to help! If you didn’t find the answer you were looking for, please don’t hesitate to reach out to us directly. Our team at HoneyLoveCakery is dedicated to ensuring your experience is as delightful as our cakes.